1. GENERAL OVERVIEW
This website is operated by Kavorin (jingoecom LLC) under the TravelPro brand. In these terms, "we", "our" and "us" refer to Kavorin. By visiting our website and/or purchasing a product from us, you are using our "Service" and agree to the following terms and conditions.
These terms apply to all users of the site, including visitors, customers, merchants and content contributors.
2. ONLINE STORE TERMS OF USE
By accepting these terms, you declare that you:
- Are of legal age in your jurisdiction of residence
- Will not use our products for illegal or unauthorized purposes
- Will comply with all local laws when using the Service
- Will not transmit viruses, worms or other malicious code
Violation of these terms will result in immediate termination of your access to the Service.
3. PRODUCTS AND SERVICES
Some products may be exclusively available online. These products may have limited stock and are subject to our return policy.
We strive to present the colors and images of our products as accurately as possible. However, we cannot guarantee that the display of colors on your screen exactly matches reality.
Geographic limitations
We reserve the right to limit the sale of our products to certain persons, geographic regions or jurisdictions, and to limit the quantities of each product we offer.
4. PRICING AND PAYMENT
The prices of our products may change without notice. We reserve the right to modify or discontinue the Service at any time without notice.
We are not responsible to you or any third party for any modification, price adjustment, suspension or discontinuation of the Service.
Accepted payment methods
- Credit and debit cards (Visa, MasterCard, American Express)
- PayPal and other digital wallets
- Bank transfers (depending on region)
- Installment payment (subject to conditions)
5. DELIVERY AND SHIPPING
We offer several delivery options:
- Standard: 3-7 working days
- Express: 24-48h in France, 2-4 days in Europe
- Premium: Same-day delivery (selected areas)
Delivery times are given as a guide and may vary depending on destination and product availability.
6. RETURNS AND REFUNDS
We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you can return the product in its original condition.
Return conditions
- The product must be in its original packaging
- All accessories and documents must be included
- The product must not show signs of excessive wear
- Return shipping costs are the responsibility of the customer (except manufacturing defect)
7. PRODUCT WARRANTY
All our TravelPro products benefit from a lifetime warranty against manufacturing defects. This warranty covers:
- Material and manufacturing defects
- Electronic component malfunctions (USB, NFC, etc.)
- Zipper and assembly problems
- Product waterproofing
The warranty does not cover normal wear, damage caused by misuse or accidents.
8. PERSONAL DATA PROTECTION
We take the protection of your personal data very seriously. All information collected is processed in accordance with our Privacy Policy and GDPR.
Your payment data is encrypted and secured according to PCI DSS standards.
9. INTELLECTUAL PROPERTY
All content on this site (texts, images, logos, trademarks) is the exclusive property of Kavorin and is protected by intellectual property laws.
It is prohibited to reproduce, modify, distribute or commercially use any content without prior written authorization.
10. LIMITATION OF LIABILITY
Under no circumstances shall Kavorin, its officers, employees or partners be liable for direct, indirect, incidental or consequential damages resulting from the use of the Service.
Our liability is limited to the amount paid for the product in question.
11. FORCE MAJEURE
We will not be liable for delays or non-performance of our obligations due to circumstances beyond our control, such as:
- Natural disasters
- Wars, strikes, riots
- Major computer failures
- Government restrictions
12. APPLICABLE LAW AND JURISDICTION
These terms are governed by French law. Any dispute will be subject to the exclusive jurisdiction of French courts.
In case of translation of these terms into other languages, the French version prevails.
13. MODIFICATION OF TERMS
We reserve the right to modify these terms at any time. Changes take effect upon publication on the site.
It is your responsibility to regularly consult this page to become aware of any changes.
Contact
For any questions regarding these terms and conditions:
Email: support@kavorin.com
Customer support: support@kavorin.com
Last updated: January 2025
These terms and conditions constitute the complete agreement between you and Kavorin regarding the use of the TravelPro Service.