Privacy Policy

1. DATA CONTROLLER

Kavorin is the data controller for your personal data collected on the TravelPro site.

2. DATA COLLECTED

We collect different types of personal data depending on your interaction with our site:

Data type	Purpose	Legal basis	Retention period
Identity (name, surname)	Order processing	Contract execution	3 years after last order
Contact (email, phone)	Customer communication	Contract execution	3 years after last order
Delivery address	Product delivery	Contract execution	3 years after last order
Payment data	Transaction processing	Contract execution	Immediately after payment
Navigation data	Site improvement	Legitimate interest	13 months
Marketing preferences	Newsletter/Promotions	Consent	Until withdrawal

3. PURPOSES OF PROCESSING

We use your personal data for the following purposes:

• Order management: Processing, preparation and delivery of your orders
• Customer service: Response to your questions and after-sales service
• Payment processing: Secure transaction management
• Legal compliance: Accounting and fiscal obligations
• Marketing (with consent): Sending newsletters and promotions
• Site improvement: Usage statistics and user experience optimization

4. LEGAL BASIS FOR PROCESSING

We process your data based on:

• Contract execution: For order processing and delivery
• Legal obligation: For accounting and tax compliance
• Legitimate interest: For site improvement and fraud prevention
• Your consent: For marketing communications and cookies

5. DATA SHARING

We may share your data with:

• Delivery partners: For product delivery
• Payment processors: Stripe, PayPal for secure transactions
• Email service: For customer communications
• Analytics tools: Google Analytics (anonymized data)
• Legal authorities: In case of legal obligation

Important: We never sell your personal data to third parties.

6. INTERNATIONAL TRANSFERS

Some of our service providers may be located outside the European Union. In this case, we ensure that:

• Adequate safeguards are in place (adequacy decisions, standard contractual clauses)
• Your data benefits from equivalent protection
• Transfers are limited to what is strictly necessary

7. DATA SECURITY

We implement appropriate technical and organizational measures to protect your data:

• SSL encryption for all transmissions
• Secure servers with regular updates
• Access restricted to authorized personnel only
• Regular security audits
• Automatic anonymization of old data

8. COOKIES AND TRACKING

We use cookies to improve your browsing experience:

• Essential cookies: Necessary for site operation
• Performance cookies: To measure site performance
• Marketing cookies: For targeted advertising (with consent)

You can manage your cookie preferences at any time via your browser settings.

9. YOUR RIGHTS UNDER GDPR

10. EXERCISING YOUR RIGHTS

To exercise your rights, you can:

• Contact us directly: support@kavorin.com
• Specify your request: Type of right, identification data
• Provide identification: For security reasons

We will respond within 30 days maximum.

11. DATA RETENTION

We retain your data only for the time necessary:

• Customer data: 3 years after last order
• Accounting data: 10 years (legal obligation)
• Marketing data: Until consent withdrawal
• Navigation data: 13 months maximum

12. MINORS

Our services are not intended for minors under 16. We do not knowingly collect data from children without parental consent.

13. CONTACT AND COMPLAINTS

If you are not satisfied with our response, you have the right to lodge a complaint with your national data protection authority.

14. POLICY UPDATES

This policy may be updated to reflect changes in law or our practices. We will notify you of significant changes by email or banner on our site.